![]() Experience in developing training materials and provide training to users with various skill levels.Experience working on multiple projects, simultaneously, in an IT support environment, managing tasks and problems related to end-user hardware and software, and managing new service offerings from inception to operations.Experience assisting in the development and presentation of IT business cases for proposed IT initiatives/projects.Experience in requirements gathering, alternative analysis, project planning, scoping, cost, risk, and resource management.Project management experience, and experience with MS Project or similar project management software tools.CompTIA A+ Apple Certified MacOS Technician (ACMT) Certifications.Minimum of five (5) years’ experience in troubleshooting end-user hardware and peripherals, operating systems, imaging, software applications, network connectivity, configuration, security compliance, Active Directory administration, and endpoint management.Bachelor’s degree from an accredited institute, (preferably in Mathematics, Information Technology, Computer Science, Engineering, Business Administration, or Project Management).Candidate will be a member of an experienced project team. The candidate is expected to work independently and collaboratively in a team environment with good communication and interpersonal skills to work in a customer-focused team environment. The type of services required to be provided are: Overall Project / Contract Management IT Service Desk / Desktop Support o Infrastructure Operations / System Administration / Cloud support and Service Delivery / Specialized projects / Subject Matter Consulting. The candidate will serve as a specials projects lead in a team environment that will maintain full functionality of IT systems in accordance with the standards. ![]() Leidos Civilian Health Solutions is seeking candidates for the position of Special Projects Lead, contingent upon contract award, supporting the National Institutes of Health (NIH) in Bethesda, MD.Ĭandidate must be local to the DC Metro area for hybrid work.
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